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Beantwortet

App not available in country (Austria)

  • Mai 15, 2024 8:56 AM UTC
  • 1 Antwort
  • 327 Ansichten

Hi, I’m trying to download the Joyn app on my Google TV (TCL). I’m in Austria and have set the TV location to Austria, but the Joyn app says it’s not available in my country. I’m looking at the Joyn Osterreich app so it should work, it’s even in the suggested apps to download. 

The Google account I’m using might be set in Finland (as I’m Finnish), could that be the problem?

Thanks!

Beste Antwort von Emilie

Hey Tero,

thanks for your message. Indeed, even if you are in Austria, the system thinks you are not because of your settings. Can you please try to change the settings of your Google Account to Austria and try again?

It is also possible to just create a new account if you like this solution more.

Best regards

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1 Antwort

Emilie
  • JOYN Team
  • Antwort
  • Mai 15, 2024 12:06 PM UTC

Hey Tero,

thanks for your message. Indeed, even if you are in Austria, the system thinks you are not because of your settings. Can you please try to change the settings of your Google Account to Austria and try again?

It is also possible to just create a new account if you like this solution more.

Best regards